The Refund, Cancellation and Withdrawal Policy at blixye.com/en/legal/refunds/ is what applies. This is a summary; if anything differs, the policy wins.
The Refund, Cancellation and Withdrawal Policy at blixye.com/en/legal/refunds/ is what applies. This is a summary; if anything differs, the policy wins.
NOTE
The Refund, Cancellation and Withdrawal Policy at blixye.com/en/legal/refunds/ is what applies. This is a summary; if anything differs, the policy wins.
When there is a refund
When there is a refund
NOTE
When there is a refund
NOTE
If you were charged several times by mistake.
If the service was not provisioned because of a technical failure on our side that could not be fixed.
If there was a clear billing error.
If the terms of purchase or the law require it.
As a rule there is no refund if the service has already been delivered, activated or substantially used, or if the account was suspended for a breach, fraud or security. Outside those cases, each request is looked at individually and may end in a partial refund or account credit.
As a rule there is no refund if the service has already been delivered, activated or substantially used, or if the account was suspended for a breach, fraud or security. Outside those cases, each request is looked at individually and may end in a partial refund or account credit.
NOTE
As a rule there is no refund if the service has already been delivered, activated or substantially used, or if the account was suspended for a breach, fraud or security. Outside those cases, each request is looked at individually and may end in a partial refund or account credit.
Cancelling
Cancelling
NOTE
Cancelling
Cancelling a subscription stops the renewals. The period already paid for stays until it ends.
Cancelling a subscription stops the renewals. The period already paid for stays until it ends.
NOTE
Cancelling a subscription stops the renewals. The period already paid for stays until it ends.
How to ask
How to ask
NOTE
How to ask
Write to blixye.support@gmail.com with your account identifier, the transaction or invoice ID, the date of purchase and what happened.
Write to blixye.support@gmail.com with your account identifier, the transaction or invoice ID, the date of purchase and what happened.
NOTE
Write to blixye.support@gmail.com with your account identifier, the transaction or invoice ID, the date of purchase and what happened.
The web does not take payments today: the payment gateway is closed (Licences). Nothing in this policy limits your consumer rights.
The web does not take payments today: the payment gateway is closed (Licences). Nothing in this policy limits your consumer rights.
NOTE
The web does not take payments today: the payment gateway is closed (Licences). Nothing in this policy limits your consumer rights.